'Let's Talk' translates into 'Let's surf' for Avon shoppers

By JIM BROOKS

My wife and I have moved our family several times over the years, and with each move comes the necessity of re-establishing services.

Sure, there's the top-level needs that must be addressed: electricity, telephone, cable TV, water and so forth.

In my house, with each move comes the time when we need to find someone in our area who sells Avon products.

My wife often uses Avon products, and I've purchased items from their catalog from time to time as well.

After this summer, finding your closest "Avon lady" will be just a mouse click, thanks to a new Web-based sales approach the cosmetics maker is embracing.

The move has two goals, according to a recent story published by TheStreet.com.

The first goal is economic -- eliminate printing costs for thousands of catalogs, and you've saved yourself some substantial money. On top of that, Avon believes that taking orders via the Web will cut its costs substantially.

The second goal is to broaden the company's appeal to younger, hipper, Internet-savvy women.

Avon says it isn't abandoning the company's 114-year-old tradition of direct sales.

No, the "Avon Lady" of the New Millenium will have the power of the Web at her disposal.

According to Len Edwards, Avon.com's President and General Manager, the increased emphasis on online sales means "We're taking the existing relationship they (Avon reps) have offline and expanding it online."

Avon will offer its reps Web sites that can be customized to highlight different promotions or products.

Avon has been selling products via its Web site since 1997, but this year's investment of about $30 million is hoped to reinvent the public's view Avon and its cosmetics.

Check www.avon.com for updates this summer.

YAHOO/EBAY MERGER OFF. Talks of a merger or alliance between Yahoo! and eBay disintegrated after both company's stock prices jumped at reports of a possible deal.

Industry watchers have said that Yahoo! needs to partner with a larger media or services company, much like the AOL/Time Warner merger.

Buying eBay would've been quite a feather in the cap for Yahoo!, though analysts say its high price tag (an estimated $45 billion) would've sucked too much money from Yahoo!'s coffers.

Speaking of eBay, the company just recently unveiled its new business-to-business auction service called Business Exchange.

Business Exchange will allow buyers, sellers and traders of business equipment and goods to meet, chat, buy and sell their wares.

The business-to-business market (or "B2B" in Internet shorthand) is widely recognized as one of the next big areas for explosive growth in electronic commerce.

NO NET @ FINAL FOUR. If you're a fan of one of the many sports Web sites that cover college basketball, don't be surprised if you feel a little left out of the Final Four in Indianapolis.

That's because the NCAA has decided to deny press passes to reporters working for sports Web sites that will be covering The Big Dance at Indy.

''We don't credential Web sites,'' said the NCAA's Jim Marchiony, director of media for the Division I men's basketball championship in a recent USA Today story. ''There's just a finite amount of seats and space, and there's no legitimate way to distinguish between legitimate and non-legitimate Web sites.''

The Web sites will still have access to wire services, but for personal on-the-spot reporting, if you're not an old-media hack, you're out of luck at the NCAA finals.

Well, a few "recognized" Web sites will have representatives -- SportsLine, which is also the official site for CBS sports, and staffers from the NCAA's own finalfour.net will also attend the Final Four.

Many sites will not, including the high profile sites from FoxSports.com, ESPN.com.

GAS HOAX. If your e-mail box has been overflowing with copies of the "GAS OUT" e-mail message, then you aren't alone.

It seems as though this message is being sent all over the place. It's making the news on both television and radio, even national news.

Unfortunately, according to my sources, the Gas Out message is a hoax.

Gas prices are high because there is less of it being produced. Other than some sort of "feel good" factor, there's little that a three-day boycott can possibly accomplish when it comes to gas prices.

There's no real harm done by passing the message on -- beyond annoying others, who probably have already received the message from friends and co-workers as well.

Comments and questions about this column may be sent to jbrooks@myoldkentuckyhome.com, or visit www.myoldkentuckyhome.com on the World Wide Web.

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